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Why you should treat the tech you use at work like a colleague | Nadjia Yousif

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Imagine your company hires a new employee and then everyone just ignores them, day in and day out, while they sit alone at their desk getting paid to do nothing. This situation actually happens all the time — when companies invest millions of dollars in new tech tools only to have frustrated employees disregard them, says Nadjia Yousif. In this fun and practical talk, she offers advice on how to better collaborate with the technologies in your workplace — by treating them like colleagues.

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37 Comments on Why you should treat the tech you use at work like a colleague | Nadjia Yousif

  1. Spongebob SquarePants // 7th January 2019 at 4:23 pm // Reply

    The internet is my life because I don’t have one

  2. *Liberalism is a mental illness!*

  3. Armando Rendon // 7th January 2019 at 4:24 pm // Reply

    A colleague that spies on me, sells my information ,reads my messages and is politically biased?

  4. _This is technology…_

    **smashes computer intenisifies**

  5. Graham Jonathan // 7th January 2019 at 4:32 pm // Reply

    Remember when plastic surgery was a taboo subject?

    Now you mention Botox and nobody raises an eyebrow.

  6. TimeAndChance // 7th January 2019 at 4:33 pm // Reply

    Machines aren’t people and people aren’t machines. Yet. Until that day…

  7. Brett Bensley // 7th January 2019 at 4:50 pm // Reply

    I would love to be able to treat my colleagues like I do the tech I use at work…I could fix all their problems and they would get their jobs done very well and faster! I am an IT guy and have been for years and the computers and tech are not the problem!

  8. I can’t believe. She is talking about empathy for tech hahahaha

  9. Because both are assets and both can be replaced.

  10. Bianca A. - There's art to data science // 7th January 2019 at 5:24 pm // Reply

    Interesting talk. Tech is not a coworker, it’s just a tool. Still, the idea of creating a version of the org chart that includes technology was good.

    It helps everyone be clear on what each tool helps with. Clarity, in turn, makes it easier to create a plan on how to learn about this tool and start using it.

  11. These are the people that when we make Androids, will claim they have feelings and should have rights.

    They are too dumb to what’s to come

  12. I swear they just let anyone on stage these days

  13. BabyBabaBofski // 7th January 2019 at 7:46 pm // Reply

    Gotta love all the idiots in the comment section that clearly didn’t even watch the damn video and take the title litterally…..

    • Some of them watched it and still don’t get what it was about. Those I love the most. Idiots, idiots everywhere.

  14. First, who is she? Ted talks quality is failing day by day. Now almost any unknown person can have talks, just babble and act smart. No content.

    • I don’t know her either. Something tells me that she’s not only an expert at org charts, but also an expert on how to spot these ignorant people that fail to see some great ideas when they’re kicked in their face by an idea of such kind. That’s why I saved this video as one of my favorites.

  15. Thank you, that was so refreshing.
    I am a IT nerd, i love my PC and networks and take care of them just as i would a plant or a pet.

    I and many others in IT and tech industry have failed you, we invent these amazing things, write cool software and we just drop them on you to find out how they work. Then charge a lot of money for 2 evening crappy over all use of the software. That may not even cover how you need to use the software. There better ones on you tube for free. But that takes time, hows time that is the question.

    Were talking about a workspace here, you dont get a day to find out how it works form your CEO or manager you need to be productive, work needs to get done there pressure. And this should be changed time should be invested with the investment in new tech. Because new tech means a different work flows that could save hours, but that flow need to be understood first. Then there is the way you did it for years or maybe even 40 years. But your CEO has placed this machine next to you and said use it, just like that. Most of it is like magic, the delivery that installed it took 10 min at most to tell you the basics and gives you a 1 cm thick manual or cd with the manual in .pdf and that not installed on default in windows so, no manual at all and leaves. Then the manual mostly are filled with technical bla bla and don’t help a lot with operating the machine, more for maintaining the machine.

    And this is why i say we the tech industries and IT people have failed to inform the CEO that this tech need to be integrated and that they should expect a learning curve and a time of adjustment.
    A nice way of giving people hands on with software before they need to work with it under pressure is a virtual machine streamed to a desktop in the office form there own server with the new software and data form a week ago’s back up. So the people know the project and can compare it to how its works now and how its gone work, have a virtual chat in the virtual machine. So they can ask questions to IT directly. let people play around with it, if they break it you restart the virtual machine and nothing lost.

    A new machine should be introduced to the hole staff that works with it and the higher ups, to make sure tech is used right and save don’t want a robot arm hit you in the face. so they know how there used and with the IT guy there. He knows what it can do and if he loves his tech he gone be exited to tell you, if he has the people skills for it and to help you explore the machine or software. But people need to feel safe and there needs to be time planned for it to explore complex software and hardware. And modern software does not mean its easy to use, or even logical to use there a lot of bad software out there, that just one big frustration to use. But again this is partly the fault of the IT and tech industry. With supporting tech and sending your IT people to explain your software and hardware you get the most valuable information you can get user feedback, while there using it for the first time, new idea’s for implementation in there specific industry, these are opportunities mist, because we stop communicating after sales, and only show up after it went wrong.

    And we IT guys/girls have to realize that our Nerdy IT jargon, and all our short cut keys, multi app, or the way of going trough settings like the flash (DC comic, super hero), can really intimidated people. For me IT means not just using and making tech and fixing it, it also means I am a teacher, because teaching others how to use tech and interact with it teaches you to look at it form another persons view.

  16. Typically the biggest problem with tech is the initial training. Often a manager will say this will take a week or I’ll only pay for a week of training. They are never enough by a factor of two to five. The transitions are difficult and made more difficult by undertraining and no follow-up training say after one month six months, year, etc.

  17. See below for comments from people who haven’t watched the video or from people who feel like having an unrelated politic rant v

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