What a digital government looks like | Anna Piperal

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What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" — and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.

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31 Comments on What a digital government looks like | Anna Piperal

  1. 3:05 “Think about it. In most countries, people don’t trust their governments. And the governments don’t trust them back”
    This is a nice summary of why we aren’t taking full advantage of technology, or anything really

    • People who have opened a history book understand there are good reasons not to trust their government. The government knew where all the Japanese Americans were to be forcibly moved into camps because the Japanese Americans filled out census forms

    • @Pvo Pop To call digital signature solution for fundamental trust problem is quite bold statement. Band aid, sure, but no way close to permanent solution.

  2. A digital gouverment sounds really bad to me.
    It may have some advantages but the negatives are too high for me.
    Digitalizing some things can be good but some things should never be digitalized.

  3. Digital government will be like Youtube. Once it was awesome and pratical. Then the fascists take control and it becomes opressive and abusive. Soon e-gov will just go directly to your e-wallet and take your e-money leaving you e-broke. Then they’ll fine you automatically for whatever reason and fabricate some nice e-debt in case you still have some assets they want. Digital government to me seems like a nice way for us to be e-fucked.

  4. A state can be free to approve a system that’s intentionally insecure, though not on paper. For use as yet another figure in the power struggle against its people.
    So-o… this is by no means a silver bullet of citizen trust.

  5. I think its less we need to digitalize our government and more give the current system an update to better utilize today’s technology.
    Tech government sounds wonderful if nothing goes wrong but key word being “If”.
    And I think we humans have demonstrated spectacularly that we cannot maintain good leadership in a changing world.

  6. Nice hype, no trust here too. Same paper idiocy in digital form. But sure, our ‘Big Brother’ is rather cost effective and still very powerful.

    • Are you Estonian and do you even understand what youre saying? This has nothing to do with your american idea of big brother! And no its not, its fast, simple and easy, and we dont need some pervert factories spying on people no troll factories like china, us or russia, just simple business to not fucking run around with offices and papers, estonians are introverts, we dont like communicating and explaining everything, doing things online is better

  7. Wow !! Makes me want to go out and get a neurolink and get married to an AI spouse and live in the internet !!!! NOT !!!!

  8. Wonderful, but do you think other countries would want a system like this. Governments now are headed for total control and complete viability of there citizens or subjects..

  9. Love this!! Especially the once only. Well done. Big fan of distributed computing. And it is amazing how well people behave when they know there is a log of their activity.

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